Privacy Policy

Last Updated: March 30, 2026

Welcome to our community of foodies! At Eden West Gourmet, we are as passionate about protecting your privacy as we are about Curated Provisions and Shared Experiences. This policy explains how we handle your information when you visit edenwestgourmet.ca, book a cooking class, or order our artisan gift baskets.

By using our services, you agree to the terms below. If you’re not a fan of these terms, please refrain from using the site (though we’ll miss having you in the kitchen).

1. Information We Collect

To provide a premium experience, we collect a few essential details:

  • Direct Information: Your name, email, phone number, and address when you purchase gourmet goods or sign up for a cooking class.
  • Transaction Details: We keep track of your order history so we can better serve your “foodie” needs.
  • Class & Event Data: For private foodie events or classes, we may collect attendee names and specific requests to ensure your experience is unforgettable.
  • Email List: If you sign up for our newsletter, we collect your email address.

2. How We Use Your Data

We don’t just collect data for the sake of it; we use it to:

  • Fulfill Orders: Get those Canadian-made products and gift boxes to your door.
  • Manage the Kitchen: Organize our cooking lessons and ensure the Chef’s Table is ready for you.
  • Communicate with Wit: Send you updates, “bold” newsletters, and customer support responses.
  • Security: Keep our site, and your information, safe from digital “bad apples.”

3. Our Trusted Third-Party Providers

We partner with top-tier service providers to keep our website “kick ass” and functional:

  • Hosting: Our website lives on Siteground’s secure servers.
  • Payments: All financial transactions are processed securely through Stripe. We never store your full credit card details on our own servers.
  • Logistics: We use tools like Clickship to calculate real-time rates and get your provisions delivered.
  • Promotions: We use Eventbrite to manage attendee lists, payments, and information, and specific coupon codes or flash sales for our events.

4. Cookies & Tech

Like most modern kitchens, we use “cookies” to remember your preferences (like what’s in your shopping cart) and to see how visitors interact with our site. We keep this to the basics to ensure a fast, clean, and simple user experience.

5. Your Rights & Choice

You are the head chef of your own data. You can:

  • Unsubscribe: Opt-out of our marketing emails at any time via the link at the bottom of the email.
  • Access & Delete: Contact us to see what data we have on you or to request that we delete it (subject to legal record-keeping requirements for taxes and orders).

6. Children’s Privacy

Our classes are a fun, social environment, but our website is not intended for children under 16. We do not knowingly collect data from minors.

7. Canadian Compliance

As a proud British Columbia business based in Port Moody, we comply with PIPA (Personal Information Protection Act) and federal PIPEDA standards.

Contact Us

If you have questions, want to talk food, or need to exercise your data rights, reach out to David and the team.